The present General Terms and Conditions (hereinafter referred to as „GTC”) contain the rights and obligations of Dorottya Eisen, a sole proprietor (hereinafter referred to as „Service Provider”), and the user (hereinafter referred to as „Customer”) ordering/using the services advertised on the www.eisendori.com website (hereinafter referred to as „Website”) and the Instagram page managed by Dorottya Eisen.
If you wish to use the services advertised by Eisen Dorottya, please read the following Terms and Conditions carefully and only use the services if you agree with all of its points and accept them as binding for you.

By using the services advertised on the Website or on Instagram, you acknowledge that you have read and accepted these Terms and Conditions and agree to all of their terms.

II. DETAILS OF THE SERVICE PROVIDER

Name: Eisen Dorottya e.v.
Registration number : 52411102
Tax number: 68900481-1-33
Statistical number : 68900481-8551-231-13
Registered address: Hungary, 2220 Vecsés, Lőrinci utca 106.

III. SCOPE OF THE GTC

These GTC cover all pages of the www.eisendori.hu domain name and the material, information, images and services available on or downloadable from those pages. It also extends to the Instagram page managed by Dorottya Eisen. The GTC are valid from 1 April 2022 until revoked. The Service Provider reserves the right to unilaterally modify the GTCwithout prior notice.

IV. SERVICES

You can order and apply for services using the contact details indicated on the Website and Instagram. By filling in the order form and sending the detailed questionnaire, it is possible to order the service, by which the Customer accepts the terms and conditions described in the General Terms and Conditions. The Service Provider will contact the Customer via one of the contact details provided after receipt of the email. The order will become final when the Customer pays the service fee, which can only be done by transfer to the bank account number indicated in the reply email.

V. OBLIGATION OF THE PARTIES, SERVICE FEE

– The Service Provider undertakes to provide the Customer with the services described in the selected package against payment of the service fee(s).
– The Customer shall send Dorottya Eisen a photographic report of the changes in appearance achieved within the time period as per the weekly reports specified in the package.
– The Customer consents to the use of these photos by Dorottya Eisen, without facial image or name, on social networking and web platforms managed by the Customer.
– Refusal/ subsequent withdrawal of the membership is the exclusive right of the Service Provider, which the Customer acknowledges by accepting these GTC.
– The Customer is obliged to pay the service fee. If the Customer fails to pay within the period specified by the Service Provider, the service relationship shall be terminated.
– The Customer further undertakes not to pass on the diet received to any other person, either free of charge or for consideration, nor to display its content or elements on a public platform accessible to others. If, despite the above, the Service Provider becomes aware of this, the Service Provider shall be entitled to take legal action and to claim a penalty of HUF 2,000,000 (two million forints) and compensation for the damage caused.
– In order to ensure the successful provision of the nutritional counselling service (personalised diet), the Customer is obliged to provide information about all circumstances and facts (in particular about any previous or current illness, medication, medication or medicinal product, risk factors affecting his/her health) affecting his/her diet, in order to prepare the appropriate nutritional advice.

VI. PERFORMANCE OF THE SERVICE(S) ORDERED

The Service Provider will send the requested document(s) to the email address provided by the Customer within 10 working days after the Service Agreement is concluded, after the Service Provider has received all the required materials, photos and the fee.
If any of the data provided by the Customer is inadequate or incomplete, or if additional information is required to prepare the document and the Customer does not provide it within the requested timeframe, the Service Provider will prepare the Customer’s material, but the Service Provider does not guarantee the accuracy of the diet and exercise plan prepared from the incomplete data. The accuracy of the data is the sole responsibility of the Customer.

VII. SUCCESSFUL COMPLETION OF THE SERVICE(S)

The Service Provider excludes its liability in the event that a service is unsuccessful due to a possible latent or previous illness. The Customer is aware that the nutritional lifestyle counselling service is not a medical examination, is not intended to cure, and is therefore not suitable for the treatment of possible health complaints. The Service Provider accepts no responsibility for the consequences of any illness or medical complaint, known or unknown to the Customer. The Service Provider shall not be entitled to provide treatment for illness, even in the form of advice, and therefore, if the Customer’s order is for treatment, the Service Provider shall be obliged to refuse the advice, in which case the legal relationship between the parties shall be terminated for reasons of impossibility and the Customer shall be obliged to pay the Service Provider all costs and fees for the service already provided by the Service Provider. The Service Provider does not guarantee any change in body weight (weight loss, muscularity), given that the effectiveness of the service provided by the Service Provider depends on the Customer’s lifestyle, excess weight, honesty, perseverance, discipline, self-discipline, etc. The Customer further acknowledges that the effectiveness of the service provided by the Service Provider, the occurrence of any weight loss or improvement in well-being, the time of such improvement cannot be determined in any specific manner, and that the Service Provider shall not be held liable for any failure to achieve such results or for the occurrence of weight loss or weight gain at a slower rate than the Customer had expected.
All the rules set out in this contract shall apply in the same way to clients who win a consultation, training programme or training during a prize draw.

VIII. WITHDRAWAL

The Customer is obliged to pay the price of the service(s) ordered on the basis of the contractual relationship established by filling in and sending the order form.
The Customer may not withdraw from the contract after payment of the service fee and the service fee paid shall not be refunded.

IX. DURATION, TERMINATION AND CANCELLATION OF THE SERVICE RELATIONSHIP

If the Customer pays the Service Provider the commission fee for the provision of the Service, as specified in Clause V of the GTC, but does not provide the data necessary for the provision of the Service within the period specified by the Service Provider or if unforeseeable circumstances arise in the Customer’s person which make it impossible to provide the Service, the service relationship shall be terminated due to impossibility, the Customer shall forfeit the commission fee.
If the service relationship has been established between the contracting parties, but the Client fails to fulfil his obligations under Clauses V and VI of the GTCs within the specified period despite the Service Provider’s request to do so, the Service Provider shall be entitled to terminate the relationship by notice of termination and to claim the costs incurred and the remuneration for the services already provided.

X. DATA PROTECTION

The data provided by the Customer shall be processed in accordance with the provisions of Act CXII of 2011 on the Right of Informational Self-Determination and Freedom of Information.

XI. TERMS OF USE / COPYRIGHT

The Website, the materials and information contained on the Website and the on-screen design of the Website are the property of the Service Provider and are protected by copyright.
The saving or printing of the contents of the Website on physical or other media for private use or with the prior written consent of the Service Provider is permitted.
Otherwise, it is prohibited to make any copy, reproduce in any way, publicly display, publish in whole or in part, or create any similar service (of any kind related to nutrition, weight loss, health maintenance) using the content of the Website.
The Service Provider shall not be liable for any damages or harm resulting from the use of the data or information contained on the Website.
The Service Provider is honoured if anyone places a link to this website on their own website. However, it distances itself from cases in which links to any part of this website are placed on unlawfully operated, obscene or offensive websites, thereby damaging the reputation and interests of this website and the company.

XII. WEBSITE VISIT

Visiting the Website is at your own risk and does not impose any obligation on you.
The Service Provider shall not be liable for the privacy and data management practices of the websites that may be accessed through links to other websites on the Website and for the information contained therein, and disclaims any liability for any damage caused to the Customer by other websites that may be accessed in this way.

XII. OTHER PROVISIONS

The contracting parties acknowledge that this contract is a written contract.
The contracting parties acknowledge that communication between the Service Provider and the Customer at the e-mail address provided shall be deemed to be written communication.
The confirmation of the order by e-mail shall constitute the content of the contract between the Service Provider and the Customer, and its sending by e-mail shall meet the requirement of „written confirmation” pursuant to Article 18 of Government Decree 45/2014 (26.II.).